Skills And Tools:
- Compiling reports on account progress, goals, and forecasts.
- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients’ complaints.
- Acting as the main point of contact between key clients and internal teams.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
- Proven experience in key account management.
- Bachelor's degree in Business Administration, Finance, Sales, or related field.
- Proficient in all Microsoft Office applications as well as CRM software.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.
- E Commerce Key Account ManagerConfidential Company - Haram, Giza9 days ago