Account Manager - Brokers
Allianz -
New Cairo, Cairo
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Job Description
- Prepare the annual business, marketing and operational plan in cooperation with the assigned Brokers senior management, where preferred LOBs mix is clearly communicated, and account plan is mutually set.
- Assess opportunities in existing Brokers Relationship for cross and up-selling opportunities & evaluate the Brokers insurance needs on a regular basis to develop a close understanding of the Broker's portfolio composition and business strategy and purpose appropriate solutions.
- Develop knowledge of all company's systems, products, services and technical solutions and handle all work related to Brokers tenders and RFPs, as needed, with a cross functional oversight responsibility over all Allianz Egypt departments' deliverables as well as representing Allianz Egypt within the bidding and negotiation process as needed.
- Promote and safeguard a strong focus on Brokers and customers’ expectations on every level of customer service in Operations and Finance and establish strong Rapport with the management team of the Brokers and accordingly structure communication and reporting in-line with business requirements and customer expectations.
- Monitor brokers delegated activities (i.e. New Policy Issuance, Technical/ Non-Technical Endorsement, Surrender, Claims handling & Renewals) when applicable.
- Handle complaints received from brokers.
Job Requirements
- University degree, preferably English Commerce, Political Science from AUC. Post graduate studies are a plus.
- 3 - 5 years in Key Account Management/ UW/ Corporate Sales, preferably in the insurance, banking or financial service fields.
- Excellent command of written & spoken English and Arabic while a third language is a plus (French, German, etc.…).
- Good Computer Skills.
- P&C technical skills in all LOBs.
- Finance and Assets Management skills.
- EB technical Skills (Life, Pension and Medical)
