E-Commerce Executive

•Coordinate order processing, delivery and returns of customer orders.

•Coordinate with other teams on the execution of brand, marketing and e-commerce activities.

•Ensure the fulfilment of customers' orders via store pick of delivery service.

•Execute activities driven by data analytics.

•Implement the customer loyalty programs.

•Implement the e-commerce activities.

•Manage a diverse service environment.

•Manage the operations for good service.

•Manage the service quality and customer satisfaction.

•Monitor and maintain proper functionality of the website.

•Promote good service performance.

•Provide specialized knowledge and insights to 
the development of technology strategy.

•Track and report the business outcome of data-driven insights.