Recruitment Specialist

Sykes Enterprises Maadi, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree
1 open position
Job Categories:
About the Job
  • Support Accounts and give recruitment advice to management, supervisors and employees
  • Conduct Competency Based Interviews (CBIs) and final assessments for below FLL positions
  • Determine selection criteria with the Hiring Managers/ Recruitment Manager and identify the account profiling needs for the team, and SYKES Culture
  • Train and advise Hiring Managers on interviewing techniques and assessment methods
  • Update ATS Staff Requisitions progress and ensure all requisitions are  fulfilled within the required service level
  • Assign Staff Requisitions to the right recruitment coordinator when needed and identify the most effective sourcing technique for the SR
  • Document hiring plan and ensure that the Recruitment Coordinators are completing all required documentations, tasks and following the Recruitment Process
  • Design job descriptions after performing the needed job analysis
  • Select interview questions that match each position, its profile and requirements
  • Coordinate reference checks and ensure proper compliance of all applicable state with Labor Law and SYKES' Hiring process
  • Develop a network of potential candidates and industry professionals
  • Utilize social media networks & job portals (e.g. LinkedIn, Facebook ) to identify potential candidates
  • Follow SYKES branding process for job posting
  • Coordinate and follow up with recruitment agencies
  • Attend job fairs and recruitment events
  • Support with identifying future hiring needs and proactively prepare sourcing plans
  • Fulfill all the vacancies within the assigned accounts according to the defined process
  • Report hiring status on weekly basis to all concerned parties and keep records of the Staff Requisitions
  • Participate in Recruitment-related projects
  • Target and achieve all recruitment related quality measures within the assigned accounts
  • Perform other tasks as assigned
Job Requirements
  • Minimum 2 years of experience in Talent Acquisition Field
  • Call Center background is preferred
  • Proficiency in English languages (C1-C2)
  • Excellent communication and customer service skills
  • Team player
  • Ability to prioritize and multitask the daily activities
  • Ability to work under pressure and within a changing environment
About this Company

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial... (More)

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