Job Details
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Job Description
Server Administrator & Network Engineer
Server Administration & Maintenance
- Monitor server performance and ensure system availability and reliability.
- Manage Active Directory, DNS, DHCP, Group Policies, and other core services.
- Schedule and manage backups and disaster recovery operations.
- Patch management and OS/software updates.
- Automate administrative tasks using scripts and tools (PowerShell, Bash, etc.).
- Set up automated alerts for critical infrastructure (disk space, service failure, CPU thresholds, etc.).
- Manage cloud backups or DR solutions for the Server & Microsoft SQL server database & SAP HANA database
- Regularly test recovery plans and ensure high data integrity and availability.
Network & Security:
- Administer and secure LAN/WAN infrastructure and maintain high up time.
- Configure and monitor Fortinet firewalls – manage rules, VPNs, and threat protection features.
- Ensure the implementation of network and system security protocols, including access control, patch management, and encryption standards.
VOIP System Management:
- Manage and maintain company VOIP systems – provisioning, troubleshooting, and integration.
- Coordinate with service providers to resolve outages or performance issues.
- Monitor call quality, uptime, and performance metrics.
End-User Support:
- Provide technical support to end-users across hardware, software, network, Printer and remote access issues.
- Resolve helpdesk tickets and escalate as needed.
- Support onboarding/offboarding processes, including system access setup and hardware provisioning.
- Document resolutions, maintain knowledge base articles, and contribute to IT support best practices.
Job Requirements
Server Administrator & Network Engineer
Server Administration & Maintenance
- Monitor server performance and ensure system availability and reliability.
- Manage Active Directory, DNS, DHCP, Group Policies, and other core services.
- Schedule and manage backups and disaster recovery operations.
- Patch management and OS/software updates.
- Automate administrative tasks using scripts and tools (PowerShell, Bash, etc.).
- Set up automated alerts for critical infrastructure (disk space, service failure, CPU thresholds, etc.).
- Manage cloud backups or DR solutions for the Server & Microsoft SQL server database & SAP HANA database
- Regularly test recovery plans and ensure high data integrity and availability.
Network & Security:
- Administer and secure LAN/WAN infrastructure and maintain high up time.
- Configure and monitor Fortinet firewalls – manage rules, VPNs, and threat protection features.
- Ensure the implementation of network and system security protocols, including access control, patch management, and encryption standards.
VOIP System Management:
- Manage and maintain company VOIP systems – provisioning, troubleshooting, and integration.
- Coordinate with service providers to resolve outages or performance issues.
- Monitor call quality, uptime, and performance metrics.
End-User Support:
- Provide technical support to end-users across hardware, software, network, Printer and remote access issues.
- Resolve helpdesk tickets and escalate as needed.
- Support onboarding/offboarding processes, including system access setup and hardware provisioning.
- Document resolutions, maintain knowledge base articles, and contribute to IT support best practices.