OD & LD Coordinator
Nacita -
Smart Village, Giza
Job Details
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Job Description
- Operational Duties:
- Training Logistics and Administration:
- Assist in designing and implementing training programs based on organizational needs.
- Managing training calendars, booking venues (physical or virtual), and coordinating with trainers and participants, this includes sending out invitations, reminders, and pre-training materials.
- Creating and distributing training materials (e.g., handouts, presentations, workbooks), ensuring they are up-to-date and accessible, this might involve printing, copying, or uploading materials to a learning management system (LMS) or google drive.
- Ensuring training rooms are properly equipped (e.g., projectors, computers, whiteboards), and if any necessary software or online tools are working correctly, this might involve troubleshooting technical issues.
- Tracking attendance, managing registrations, and handling participant inquiries before, during, and after training sessions, this could include sending certificates of completion.
- Coordinating contracts, processing invoices, and managing communication.
- Maintaining accurate training records, including participant lists, attendance records, evaluations, and training materials, this is often done through an LMS or other tracking system.
- Contact Creation and Instructional Design:
- Assist in Developing learning materials such as presentations, handouts, job aids, and online modules.
- Writing clear and concise learning objectives, instructions, and assessments.
- Ensuring that materials are engaging, interactive, and accessible to all learners.
- Applying adult learning principles and instructional design models to create effective learning experiences.
- Assist in Selecting appropriate media and technology to support learning objectives.
- Designing activities and assessments to reinforce learning and measure knowledge transfer.
- Assist in Managing the development of learning materials from start to finish, including planning, budgeting, and scheduling.
- Coordinating with vendors and external partners to develop custom content.
- Learning Management System (LMS) Administration (if applicable):
- Creating and managing user accounts, assigning courses, and tracking user progress within the LMS.
- Uploading and organizing training content within the LMS, ensuring it is easily accessible to learners.
- Generating reports on training activities, learner progress, and program effectiveness from the LMS.
- Evaluation and Feedback:
- Collecting feedback from participants and trainers on training programs, using surveys, feedback forms, or other methods.
- Analyzing feedback data to identify areas for improvement in training programs.
- Reporting feedback findings to the OD Manager and making recommendations for changes.
- Continuous Improvement:
- Identifying opportunities to streamline training processes and improve efficiency.
- Staying up-to-date on learning and development trends and best practices.
- OD Operational duties:
- Assist in drafting, reviewing, and updating JDs, this involves working with managers to define roles, responsibilities, required skills, and reporting structures by using standardized templates and ensure consistency across the organization.
- Maintaining accurate version control of JDs is critical, tracks change and ensures everyone is working with the most up-to-date versions.
- Creating and updating organizational charts, this involves visualizing reporting relationships, departmental structures, and overall hierarchy.
- Assist in developing "what-if" org charts to model potential restructuring or changes in reporting lines.
- Document and map key organizational processes, this can involve creating flowcharts, process maps, and standard operating procedures (SOPs).
- Support process improvement initiatives by analyzing existing processes, identifying bottlenecks, and recommending changes.
- Assist in conducting culture assessments (surveys, interviews, focus groups) to understand the current organizational culture.
- Support in creating management by delegation tools and resources (e.g., delegation checklists, templates) to support managers in delegating effectively.
- Assist in developing project plans, tracking progress, and managing resources.
- Collect and analyze data related to OD initiatives (e.g., survey results, training evaluations) to identify trends and measure effectiveness.
- Assist in Managing the performance management software or platform, ensuring data accuracy, and providing technical support to users.
- Coordinating performance reviews, goal setting sessions, and feedback meetings between managers and employees.
- Monitoring employee progress towards goals and providing support to managers in addressing performance issues.
- Financial Duties:
- Financial Reporting:
- Assisting with tracking training expenses and ensuring they stay within budget.
- Track expenses are related to training programs, workshops, and resources.
- Prepare financial reports on training expenditures.
- Assist in Analyzing data to assess the return on investment (ROI) of training initiatives.
- Provide regular updates to management on budget status.
- Vendor Management:
- Assist in Negotiating contracts with training vendors and consultants.
- Assist in Evaluating vendor performance based on financial outcomes.
- Ensure timely payments and maintain good relationships with vendors.
- Customer Satisfaction Duties:
- Communication and Support:
- Communicating with trainers, participants, and stakeholders regarding training schedules, logistics, and any other relevant information, this might involve email, phone calls, or using internal communication platforms.
- Providing support to trainers, such as preparing training rooms, providing materials, and handling participant inquiries.
- Answering participant questions, providing technical support, and assisting with any issues they may encounter.
- Promote training programs through internal communication channels.
Job Requirements
Qualifications:
- Education:
- Bachelor’s degree in business administration, education, or any related field.
- Years of Experience:
- Minimum 0-1 years of experience in a similar role.
- Proven experience in training coordination and logistics, or a related role.
