Sales Account Manager
Maadi, Cairo
Sales Account Manager
Maadi, CairoPosted 1 month ago56Applicants for3 open positions
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Job Details
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Job Description
- Build and maintain strong relationships with existing and prospective customers to understand their needs.
- Act as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly
- Provide and identify new business opportunities, including upselling and cross-selling products or services to existing clients.
- Managing a portfolio of accounts to achieve long-term success.
- Maintaining deep understanding of our products, services, offerings and industry.
- Collaborating with internal teams, including technical experts and project managers, to develop and propose integrated solutions that meet the client's requirements.
- Prepare regular reports on account status, pipeline development, and revenue projections for the sales team leader.
- Provide and identify opportunities for acquiring new customers.
- Ensure that account sales quotas are successfully achieved and exceeded.
- Provide feedback from customers to improve product offerings and enhance their satisfaction.
- Conduct meetings with customers to understand their needs, requirements, and challenges.
- Close deals effectively and efficiently while maintaining a focus on long-term client relationships.
- Negotiate contract renewals, pricing, terms and agreements with customer that align with company objectives.
- Provide a deep understanding of the customer's business, industry challenges, and specific needs to offer tailored solutions that align with their objectives.
- Prepare and deliver semiannual presentations that highlight key achievements, performance metrics and areas for improvement.
- Use CRM and other tools to generate requests to other departments and enter details for each deal and opportunity.
- Provide insights and identify opportunities for improving customer satisfaction and encouraging repeat business.
- Conduct market research on industry trends, market developments, and competitor activities to identify opportunities for account growth.
- Explore new technologies and courses by researching and engaging in continuous learning.
- Contribute with marketing, product development, and other teams to ensure alignment in delivering solutions to customers.
Job Requirements
- Bachelor’s degree in Business Administration, Commerce or any relevant degree.
- (0-1) years of experience in the same industry.
- Knowledge in managing contracts, pricing agreements, and renewals efficiently.
- Knowledge in sales cycle and marketing.
- Negotiation skills to Influencing stakeholders and closing deals.
- Excellent verbal and written communication skills.
- Teamwork skill to effectively working with cross-functional teams.
- presentation skills to effectively present ideas to diverse audiences, and present information and reports to top management.
- Technical skill in sales performance metrics
- Technical skill in identify new opportunities for account growth.
- Technical skill in understanding market dynamics and customer needs.
- Proficient in MS applications, as well as ERP and CRM systems.
- Problem Solving skill to breaking down complex problems into manageable components and developing effective solutions.
- Strong organizational and time management skills
- Innovation and creativity skills to generate new ideas and approaches that improve sales processed
- Data Analysis ability to analyze sales data, customer behavior, and market trends.
- Multitasking ability to manage tasks simultaneously while maintaining quality and efficiency.
- Ability to travel as required to support business needs
- Adaptability: Ability to adapt to changing business environments.
- Ability to work under pressure and manage tight schedule
