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Job Description
- Your role is to make sure our clients receive the best service from us to renew their plan.
- You are to spearhead initiatives to improve the customers experience.
- You are to implement the right helpdesk to streamline processes
- You are to track main KPIs and work on improving them
- You are to build a customer first culture in your department
Only those who answer the screening question will be accepted.
Job Requirements
- Proven experience in the job description
- Excellent English and Arabic comms skills
- Aware of the latest technology
- Hard working
- Customer Experience is a plus
