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Job Description
- Oversee daily store operations to ensure efficiency and profitability.
- Lead, motivate, and develop a team of sales associates to achieve sales targets and deliver exceptional customer service.
- Monitor inventory levels, manage stock replenishment, and coordinate with suppliers to maintain optimal product availability.
- Implement merchandising strategies to maximize product visibility and drive sales.
- Analyze sales reports and key performance indicators to identify trends and opportunities for improvement.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Handle customer inquiries, resolve complaints, and ensure a positive shopping experience.
- Manage store budgets, control expenses, and optimize resource allocation.
- Recruit, train, and onboard new staff members to build a high-performing team.
- Collaborate with upper management to develop and execute store initiatives and promotional campaigns.
Job Requirements
- Minimum of 3 years and maximum of 5 years of experience in retail management or a similar role.
- Proven track record of achieving sales targets and driving store performance.
- Strong leadership and team management skills with the ability to inspire and motivate others.
- Excellent communication and interpersonal abilities.
- Solid understanding of retail operations, merchandising, and inventory management.
- Ability to analyze data and make informed business decisions.
- Exceptional problem-solving and conflict resolution skills.
- Flexibility to work full-time, including weekends and holidays as required.
- Experience in recruiting, training, and developing staff.
- Proficiency in using retail management software and MS Office applications.