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Job Description
Job Description:
The Operations Manager is responsible for the overall planning, coordination, and execution of company operations. This includes managing field services, workshop activities, machining, valve servicing, calibration jobs, and supply operations. The role ensures all services and product deliveries are executed on time, with high quality, and in accordance with customer expectations and internal standards. The Operations Manager also leads resource allocation, supervises cross-functional teams, and supports continuous improvement in operational efficiency and service delivery.
Key Responsibilities:
- Plan and oversee daily operations across workshop, field service, and supply chain activities
- Supervise and coordinate operational teams including engineers, technicians, drivers, and support staff
- Manage job scheduling, resource planning, and operational priorities
- Monitor progress and resolve any execution-related issues or delays
- Oversee workshop machining, assembly, and repair processes
- Ensure safe, efficient, and high-quality service execution both onsite and in-house
- Support supply order fulfillment, inventory movement, and internal coordination with sales and warehouse
- Approve job reports, time sheets, and operation-related documentation
- Report key operational performance indicators and issues to senior management
- Ensure alignment between customer requirements, job execution, and internal procedures
Job Requirements
- Education:
- Bachelor’s degree in Mechanical Engineering, Petroleum Engineering, or equivalent
- Experience:
- 7 to 10 years in operations management or technical service delivery
- Prior experience in the oil & gas or industrial service sector is strongly preferred
- Technical Knowledge:
- Familiarity with testing, calibration, valve servicing, machining, and workshop operations
- Understanding of job planning, field logistics, and service documentation
- Basic knowledge of inventory and supply handling processes
- Skills:
- Strong leadership, organizational, and team management skills
- Excellent communication and problem-solving abilities
- Ability to manage multiple tasks under pressure
- Proficient in Microsoft Office and operational planning software
- Fluent in English (written and spoken); Arabic is an advantage
