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Job Description
About the Role
As an Assistant Villa Manager, you will play a key role in coordinating villa operations, ensuring personalized service delivery, and supporting an exceptional guest experience.
Your ability to multitask, anticipate needs, and resolve issues will be essential in maintaining the resort’s luxury service standards.
Key Responsibilities
Coordinate and manage personalized experiences for VIP and long-stay guests
Liaise with various departments (Housekeeping, Culinary, Spa, Security, etc.) to ensure smooth service flow
Respond promptly to guest requests, ensuring satisfaction and swift issue resolution
Supervise villa staff and assist in scheduling, service briefings, and on-the-job training
Monitor villa condition and ensure readiness, cleanliness, and attention to detail at all times
Utilize PMS, POS, and night audit tools for reporting and administrative accuracy
Ensure privacy, discretion, and luxury service delivery in line with the resort’s standards
Qualifications
2–3 years of experience in a similar role, preferably in a luxury resort or villa setting
Diploma or Bachelor’s degree in Hospitality or a related field
Demonstrated experience in managing VIP guest stays and tailoring service delivery
Excellent multitasking and organizational abilities
Strong communication skills
Proficient in Property Management Systems (PMS), Point of Sale (POS), and night audit processes
High level of discretion, emotional intelligence, and a guest-first mindset
Deliver Privacy, Luxury, and Mindful Moments.
If you are passionate about personalized hospitality and ready to support an exceptional guest experience, we welcome your application to Miraval The Red Sea.
As an Assistant Villa Manager, you will play a key role in coordinating villa operations, ensuring personalized service delivery, and supporting an exceptional guest experience.
Your ability to multitask, anticipate needs, and resolve issues will be essential in maintaining the resort’s luxury service standards.
Key Responsibilities
Coordinate and manage personalized experiences for VIP and long-stay guests
Liaise with various departments (Housekeeping, Culinary, Spa, Security, etc.) to ensure smooth service flow
Respond promptly to guest requests, ensuring satisfaction and swift issue resolution
Supervise villa staff and assist in scheduling, service briefings, and on-the-job training
Monitor villa condition and ensure readiness, cleanliness, and attention to detail at all times
Utilize PMS, POS, and night audit tools for reporting and administrative accuracy
Ensure privacy, discretion, and luxury service delivery in line with the resort’s standards
Qualifications
2–3 years of experience in a similar role, preferably in a luxury resort or villa setting
Diploma or Bachelor’s degree in Hospitality or a related field
Demonstrated experience in managing VIP guest stays and tailoring service delivery
Excellent multitasking and organizational abilities
Strong communication skills
Proficient in Property Management Systems (PMS), Point of Sale (POS), and night audit processes
High level of discretion, emotional intelligence, and a guest-first mindset
Deliver Privacy, Luxury, and Mindful Moments.
If you are passionate about personalized hospitality and ready to support an exceptional guest experience, we welcome your application to Miraval The Red Sea.
Job Requirements
Candidates should have 2-3 years of experience in a similar role, preferably in a luxury setting, along with a diploma or degree in Hospitality.
Strong communication skills and proficiency in PMS and POS systems are essential.
Strong communication skills and proficiency in PMS and POS systems are essential.