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Job Description
Key Responsibilities:
- Plan and coordinate end-to-end training logistics, including session scheduling, venue booking, virtual platform setup (Zoom, Teams, LMS), and material preparation.
- Act as the primary liaison between trainers, participants, internal teams, and external vendors.
- Manage and maintain the Learning Management System (LMS), ensuring accurate tracking of enrolments, attendance, completions, and certifications.
- Monitor training KPIs and generate regular reports on participation, feedback, completion rates, and effectiveness.
- Develop and standardize training operations workflows, templates, and process documentation.
- Assist in managing training budgets, invoices, and vendor contracts in coordination with finance.
- Support onboarding programs and induction training for new hires and project-based teams.
- Ensure compliance with internal policies and external regulatory standards (e.g., safety, HR, ISO).
- Collect and analyse trainee feedback to drive continuous improvement in training delivery.
- Contribute to the development of annual training calendars and strategic L&D planning.
Job Requirements
- Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
- Experience gained in recognized training centres or academic programs is considered a strong asset.
- 3–5 years of experience in training coordination, L&D operations, or HR support.
- Hands-on experience with Learning Management Systems (LMS) and HRIS platforms.
- Strong organizational, time management, and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); data reporting skills are a plus.
- Experience in real estate, construction, facilities management, or consultancy within the GCC region is highly preferred.
- Ability to thrive in a fast-paced, cross-functional project environment.
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