Job Details
Skills And Tools:
Job Description
* Greet patients warmly and ensure a welcoming experience upon arrival.
* Register new patients and update files
* Schedule patient appointments through Phone Calls and WhatsApp
* Confirm upcoming appointments and recalls following office procedures.
* Clearly explain dental office procedures, policies, and expectations to patients.
* Inform patients of their financial treatment plan options and answer related questions.
* Handle difficult or upset patients professionally.
* Ensure the reception area is clean, organized, and professionally maintained at all times.
* Coordinate with dental staff for smooth clinic flow
* Manage payments and billing as needed
Job Requirements
* Professional attitude and appearance
* Presentable and well-groomed
* Proven experience as a front desk representative or receptionist.
* Proficient in English, both oral and written
* Excellent knowledge of Microsoft Office, particularly
Excel and Word
* Strong communication and interpersonal skills
* Coordinate with Dental Staff
* Solid problem-solving skills and ability to stay calm under pressure
* Customer service-oriented with a focus on delivering a positive patient experience
Dental Clinic Experience is a Plus
Dentolize Software Experience is a Plus
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