Senior Payroll Specialist

• Responsible for Monthly deliverables (Payroll Results, Bank Files & Reports) for each client according to the agreed timelines.
• Ensures that all Documents & reports are kept in separate files for each client to meet the audit requirements.
• Prepares the monthly payroll Quality Review, SLA and SAS70.
• Resolves & Closes Client’s Tickets on Daily basis.
• Answers Clients’ Payroll inquires and questions.
• Answers questions which may be raised by clients’ employees, regarding benefits programs and payroll as well if required.
• Ensures collecting the Payroll Tax & SI Checks on monthly basis.
• Ensures that monthly Payroll Tax and Social Insurance payments are submitted on time.
• Assists in HRO Projects’ Setup and Implementations.
• Prepares monthly/yearly HRO Projects calendar.
• Provides administrative support for voluntary and core benefits programs.
• Works with clients focal points to resolve issues in a timely manner.
• Maintains and complete clients’ personnel Files
• Tracks, all employee-related payroll changes, working with Finance to ensure that all such changes are accurately captured in semi-monthly payroll cycle
• Maintains clients service manual with updated resolutions and other pertinent information, as needed
• Maintains the Company’s employee HR Information System (HRIS) database

Compiles, files, and maintains employment, enrollment, pay change, informational and other