Sales Supervisor

Key Responsibilities

Team Leadership:

• Supervise and mentor the sales team.
• Set sales goals and monitor performance.
• Conduct regular team meetings to review progress and provide feedback.

Sales Strategy:

• Develop and implement effective sales strategies.
• Analyze sales data and market trends to adjust strategies.
• Collaborate with marketing and other departments to optimize sales initiatives.

Sales Process:

• Oversee the entire sales process from lead generation to closing deals.
• Ensure the sales team follows the company’s sales policies and procedures.
• Implement and monitor sales pipeline and lead management systems.

Customer Relations:

• Handle customer inquiries and complaints.
• Build and maintain strong, long-lasting customer relationships.
• Ensure high levels of customer satisfaction and loyalty.

Training and Development:

• Train new sales team members.
• Conduct ongoing training sessions for skill and knowledge enhancement.
• Provide coaching and support to help the team reach their full potential.

Reporting and Analysis:

• Prepare and present sales performance reports to management.
• Analyze sales metrics and prepare forecasts.
• Track and report on sales expenses.

Administrative Duties:

• Maintain accurate records of sales and customer information.
• Manage sales budgets and expenditures.
• Ensure compliance with company policies and legal regulations.

Performance Management:

• Set individual sales targets and KPIs for team members.
• Conduct performance reviews and provide constructive feedback.
• Identify areas for improvement and implement corrective actions.