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Trainer - Retail

- Maadi, Cairo

Trainer - Retail

- Maadi, CairoPosted 2 months ago
52Applicants for1 open position
  • 45Viewed
  • 7In Consideration
  • 36Not Selected

Job Details

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Job Description

  • Design and execute training programs for operation teams.
  • Conduct onboarding training sessions for new hires.
  • Act as a consultant to sales people for challenges they have on the job.
  • Assign mentors and coaches to new sales team members.
  • Observe how sales people and cashiers interact with clients to identify areas of improvement.
  • Determine training needs both for individuals and teams.
  • Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections).
  • Advise salespeople how to upsell products and services.
  • Apply various sales training techniques (e.g. gamification, case studies and group activities).
  • Maintain updated records of training curriculum and material.
  • Perform other tasks as assigned by the direct manager.

Job Requirements

  • BSc. degree in Education, Human Resources or relevant field if applicable .
  • Work experience as a Retail Trainer, similar role (preferably from 03 – 05 years’ experience)
  • Experience in Retail industry.
  • Availability to travel and visit our retail stores, as needed.
  • Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms.
  • Excellent presentation skills.
  • Ability to motivate employees to achieve sales quotas.
  • Additional certification in training is a plus.

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