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Bilingual Travel Advisor

Maadi, Cairo

Bilingual Travel Advisor

Maadi, CairoPosted 14 days ago
3 open positions
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Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support

Job Requirements

  • Fluent French and English
  • 1-2 years at the same position
  • Experience in Amadeus is a Plus
  • Okay with rotational shifts

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