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Job Description
- We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
- Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.
- Our company is looking for an experienced and motivated collections specialist to join our dynamic collections team.
- Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments.
- This role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely payments.
- You should possess outstanding communication and negotiation skills, as well as in-depth knowledge of laws and policies related to debt collection.
Job Requirements
- Bachelor's degree in business administration, finance, or a related field preferred.
- Minimum of 3-5 years of experience in collections, preferably in a supervisory or managerial role.
- Knowledge of legal and regulatory requirements related to collections, including fair debt collection practices.
- Proficiency in using collections software and systems.
- Proven track record of meeting or exceeding collections targets.
- Strong understanding of financial statements and credit evaluation.
- Excellent computer skills, including proficiency in Microsoft Office Suite.
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