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Job Description
- Conduct outbound calls to prospective and existing customers to promote products and services.
- Identify customer needs and recommend appropriate solutions to drive sales conversions.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Achieve and exceed individual and team sales targets within specified timeframes.
- Follow up on leads generated through marketing campaigns and other channels.
- Provide detailed information about products, pricing, and promotions to customers.
- Handle customer objections and resolve inquiries in a professional and timely manner.
- Collaborate with sales and marketing teams to optimize outreach strategies.
- Stay updated on product knowledge, industry trends, and competitor offerings.
- Ensure compliance with company policies, procedures, and relevant regulations.
Job Requirements
- Minimum of 3 years and up to 8 years of experience in telesales, telemarketing, or a related sales role.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Excellent verbal communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Comfortable working remotely and independently with minimal supervision.
- Ability to quickly learn and articulate product features and benefits.
- Proficient in using CRM software and Microsoft Office Suite.
- Strong organizational and time management skills.
- High level of resilience and adaptability to changing priorities.
- Willingness to work flexible hours as required.
