Job Details
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Job Description
- Proven work experience as a Sales account executive
- Hands on experience with customer service
- An ability to gasp clients needs and to increase customer engagement
- Solid knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- Analytical and time-management skills
- BSc degree in Business Administration, Marketing or relevant field
Job Requirements
A Sales Account Executive is responsible for managing relationships with clients, developing new business, and driving revenue growth.
Here are typical job requirements for this role:
1. Education:
- Bachelor’s degree in Business, Marketing, Sales, or a related field.
- Relevant certifications in sales or customer relationship management (CRM) may be a plus.
2. Experience:
- Proven experience in sales, account management, or business development, typically 2-5 years.
3. Sales Skills:
- Strong track record of meeting or exceeding sales quotas.
- Ability to generate leads, negotiate deals, and close sales.
- Familiarity with CRM software like Salesforce, HubSpot, or Zoho to manage client relationships.
4. Communication Skills:
- Excellent verbal and written communication skills for effective client interaction.
- Strong presentation and negotiation skills.
- Ability to build rapport and maintain long-term client relationships.
5. Problem-Solving and Analytical Skills:
- Ability to understand client needs and offer tailored solutions.
- Analytical skills to assess market trends, pricing strategies, and client feedback.
6. Time Management and Organization:
- Ability to manage multiple client accounts, prioritize tasks, and meet deadlines.
- Detail-oriented with strong organizational skills to track sales activities and follow up.
7. Customer Focus:
- Ability to understand and address customer needs, ensuring client satisfaction and retention.
- Proactive approach to resolving issues and providing ongoing support.
8. Technical Skills:
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with sales tools and software.
- Industry-specific technical knowledge (if required, such as SaaS, retail, etc.).
9. Other Qualities:
- Self-motivated and driven to achieve results.
- Adaptability to changing market conditions or company products/services.
- Ability to work both independently and as part of a team.
Some companies may also require knowledge of specific regions, markets, or industries depending on their business focus.
