Job Details
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Job Description
- Follow up on leads and attract new clients.
- Identify and approach potential clients.
- Help the business meet sales and revenue goals.
- Negotiation and planning for short and long-term subscriptions.
- Develop and implement strategic plans to manage and grow accounts.
- Understand client needs and identify new business opportunities that match Company’s strategies.
- Provide superior customer service and ensure client satisfaction.
- Ensuring that customer requests are responded to in an accurate and timely manner.
- Communicate with clients to resolve issues and inquiries if needed.
- Use client feedback to improve customer experience.
- Retain clients and build strong, trusting relationships.
- Align with cross-functional teams to meet clients’ expectations.
- Identify opportunities for improvement and propose new tools and processes.
- Develop and maintain excellent knowledge and understanding of Company’s business, offerings, competitors, and industry.
- Attend meetings and provide full orientation about Company’s services for clients.
Job Requirements
- Excellent Communicator.
- Self-starter who loves to own things end-to-end.
- Hyper-Organized.
- Solutions-Oriented.
- Customer-Obsessed.
- Creative and curious.
- Collaborative.
- 3+ years of experience in a similar role.
