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Job Description
- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Receive complaints and resolve problems
- Maintain timekeeping and personnel records
- Pass on information from upper management to employees and vice versa
- Prepare and submit performance reports
- Decide on reward and promotion based on performance
- Hire and train new employees
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
- Conducting interviews, recruiting, and vetting new staff.
- Arranging training sessions with all new hires and refresher workshops for existing employees.
- Assisting managers with staff requirements.
- Identifying and addressing employee requirements regarding performance issues, training, and career growth.
- Performing various administrative tasks and accurately processing paperwork.
- Counseling staff on HR policies, practices, and procedures.
Job Requirements
- Proven experience as supervisor or relevant role
- Familiarity with company policies and legal guidelines of the field
- Ability to learn a variety of job descriptions
- Excellent communication and interpersonal skills
- Outstanding organizational and leadership skills
- Good knowledge of MS Office
- Diploma/Certificate in first line management or relevant field
- High school diploma; BSc/BA in management or relevant discipline will be considered an advantage
- Bachelor's degree in HR or similar (preferably a master's degree).
- Relevant experience in an HR role.
- Strong leadership skills and the ability to work unsupervised.
- Excellent written and verbal communication skills.
- Strong moral and ethical code.
- Competency in Microsoft Office, and business management and presentation tools.
- Excellent administrative skills.
