Operations Manager

Brief:

• AlUla Music Hub is a vibrant space dedicated to musical exploration and performance, fostering creativity and
• community engagement. Designed to support musicians of all levels, it offers rehearsal spaces, a recording facility,
• and live performance venues. Through workshops, masterclasses, and collaborations, the Music Hub nurtures local
• talent while attracting international artists, creating a dynamic cultural exchange.

History:

• Launched in 2023, the AlUla Music Hub has quickly become a vibrant center for musical learning and community
• engagement in the heart of the Arts District. Built around key pillars—Music Education, Public Programming, Live
• Events, Retail, and a Vocational Training Program—the Hub offers a holistic platform for creative development and
• cultural expression. In its first year, it trained 17 local talents, equipping them with skills to support and sustain the
• region’s growing music scene. Through over 100 public programmes ranging from workshops and performances to
• interactive sessions, the Hub has attracted more than 50,000 visitors. Rooted in local identity and creative exchange,
• the AlUla Music Hub continues to nurture the region’s cultural landscape through sound and participation.

The operations manager should ensure a proper and smooth operation for the Music Hub as outlined below:

• Point of contact with client.
• lead on the facility management of the Music Hub
• Develop and submit a governance plan integrating the reporting, meeting frequency and feedback by client.
• Coordination and supervision.
• Day-to-day operation.
• VIP visits.
• Resource allocation and assignment.
• Aligning with client stakeholders and partners on activations and requirements.
• Ensure quality control of all items and material which will be installed in the hub, such as MEP, décor, instruments, etc.
• Service to ensure to obtain approval from client operations prior.
• Designing, developing and implementing the operation plan.
• Subject to client approval.
• Health and safety compliance.
• Quality assurance and control.
• Supervising overall facility cleaning and upkeep
• Resource management.
• Problem-solving and conflict resolution.
• Crowd management supervision.
• Overlook the facility maintenance and communicate this to the relevant stakeholders.