Customer Service Manager

Raneen - Haram, Giza

Applicants for
1 open position
Experience Needed:
More than 10 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries handle and resolve customer complaints obtain and evaluate all relevant information to handle product and service inquiries
  • Provide delivery information perform customer verification
  • Set up new customer accounts process orders, forms, applications and requests organize work-flow to meet customer time frames direct requests and unresolved issues to the designated resource
  • Manage customers accounts keep records of customer interactions and transactions record details of inquiries, comments and complaints
  • Record details of actions taken prepare and distribute customer activity reports maintain customer databases
  • Manage administration communicate and coordinate with internal
  • Departments follow up on customer interactions provide feedback on the efficiency of the customer service process
  • Responsible for cashier department
About this Company

Raneen Co., was founded in 1998 with many retail stores which provides housewares, kitchen warehouse, home appliances, home and garden gifts for the modern home.

شركة رنين أسست منذ 1998 و هى تقدم احتياجات البيت وتجهيز العرائس من أجهزة كهربائية و أدوات منزلية ومفروشات وهدايا للمنزل العصرى

Industry: Retail
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