Sales & Front Desk Agent (Gym)

We are looking for a dynamic and enthusiastic Sales & Front Desk Agent to join our fitness center team. The candidate will be responsible for welcoming members, handling inquiries, promoting membership packages, processing subscriptions, and ensuring a high standard of customer service.

Responsibilities:

Greet and assist members and visitors in a friendly, professional manner.

Answer phone calls and respond to customer inquiries.

Provide detailed information about membership plans, promotions, and gym services.

Achieve monthly sales targets for memberships and services.

Handle customer complaints or concerns efficiently and professionally.

Accurately register new members and update existing member information in the system.

Process payments and issue receipts.

Maintain the front desk area in a neat, organized, and welcoming condition.

Coordinate with team members to ensure smooth daily operations.