Job Details
Skills And Tools:
Job Description
We are looking for a dynamic and enthusiastic Sales & Front Desk Agent to join our fitness center team. The candidate will be responsible for welcoming members, handling inquiries, promoting membership packages, processing subscriptions, and ensuring a high standard of customer service.
Responsibilities:
Greet and assist members and visitors in a friendly, professional manner.
Answer phone calls and respond to customer inquiries.
Provide detailed information about membership plans, promotions, and gym services.
Achieve monthly sales targets for memberships and services.
Handle customer complaints or concerns efficiently and professionally.
Accurately register new members and update existing member information in the system.
Process payments and issue receipts.
Maintain the front desk area in a neat, organized, and welcoming condition.
Coordinate with team members to ensure smooth daily operations.
Job Requirements
Age between 22 – 35 years old.
Diploma or university degree.
Previous experience in sales or customer service (preferably in gyms, hotels, or clinics).
Presentable with excellent communication skills.
Ability to work under pressure and handle multiple tasks.
Good organizational skills and attention to detail.
Proficient in basic computer skills.
Good command of English is preferred.