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Customer Service Manager

El Mansour Development
Mokattam, Cairo

Customer Service Manager

Mokattam, CairoPosted 1 month ago
285Applicants for1 open position
  • 28Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

-to build a strong relationship with customers and take the extra mile to engage the customers .

-to resolve product or service problems by clarifying the customers complaint determining the cause of the problem selecting and explaining the best solution to solve the problem and following up to ensure resolution

-Hosting clients in events ,draft newsletters and dispatch them to the clients to stay tuned .

-send greetings to clients in social events(ramadan , Eid , new year ….etc)by mail or sms

-collecting installments from customers .

-negotiating all contracts with prospective clients to build a strong relationship with customers and take the extra mile to engage the customer 

Job Requirements

  • proven working Experience as customer service specialist not than 10 years.
  • Real estate Backgrounds is must.
  • Excellent communication,presentation and problem solving skills .
  • Excellent user of Excel and MS office use to merge information and emails .
  • males only. 

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