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Job Description
- Obsess over the quality of each conversation, and make sure we continuously learn and improve our service to our customers.
- Anticipate customer needs and go above and beyond to ensure a great customer experience.
- Maintain privacy and confidentiality of all customer data and their needs.
Job Requirements
- A Bachelor’s degree is required.
- Excellent spoken and written English and Arabic skills.
- Excellent communication skills and ability to work across different tasks within a team environment
- Empathetic and genuinely interested in helping customers with their problems.
- Confident and calm under pressure.
- Customer service experience is a plus