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Job Description
Job Opening: Customer Service Representative – Female Only (E-Commerce Industry)
We are looking for a Customer Service Representative to join our growing team at our office in Nasr City.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about products and services.
- Assist customers with order placements, changes, and cancellations.
- Resolve complaints and issues in a timely manner.
- Maintain accurate records of customer interactions.
- Collaborate with other departments to enhance customer satisfaction.
Job Requirements
- Females only
- 1–2 years of experience in customer service
- Good command of English (spoken and written)
- Previous experience in E-Commerce companies is a must
- Presentable, well-spoken, and customer-oriented
- Strong problem-solving skills and ability to handle difficult situations professionally
- Fast learner and eager to grow
- University graduate
- Preferred residents of Nasr City or nearby areas
Job Details:
Full-time, on-site position
Competitive salary
Supportive work environment with career growth opportunities
Location: Nasr City, Cairo
