( IT - Electronics ) Operations Manager - UAE

Confidential Company - Dubai ,United Arab Emirates

Applicants for
1 open position
Not Selected
Experience Needed:
3 to 5 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Capable of developing business & marketing plans towards faster growth and high profitability of a starting-up operation.
  • Provide effective supervision and coaching to assigned technical employees to achieving the required quality and service output goals.
  • Maintain appropriate records and inventories while managing the smooth flow of work through the service center.
  • Serve as the process leader for activities, ensuring work standards are defined and systemically improved.
  • Lead, coach, hire and develop a highly engaged team of technicians.
  • Establish targets (KPI’s) for quality, speed, and cost in line with customer and business needs.
  • Ensure that work standards and procedures are available and fulfilled in compliance to ensure maximum quality.
  • Responsible for organizing the required training for technicians.
Job Requirements

General Qualifications:

  • Must be Resident at UAE with Egyptian nationality ONLY
  • Prior leadership experience in a service-focused Mobile & IT industry.
  • Business-oriented to develop the company’s growth, and vision.
  • Ability to meet deadlines and be accountable for quality/quantity.
  • Establish and achieve goals.
  • Customer service-oriented.
  • Excellent interpersonal and communication skills.
  • Three to five years of supervisory or similar leadership experience preferred.
  • Able to work a flexible schedule depending on the work needed.
  • Good computer skills, experience with Microsoft Office a must.
  • A Bachelor degree in Electronics/IT or equivalent is required.