Job Details
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Job Description
Sales
- Achieve and exceed set revenue targets for the assigned products and events in accordance with the sales plan
- Drive to seek new business leads, responding promptly and professional to incoming enquiries
- Build and maintain strong client relationships
- New business
- Developing new business and revenue streams, including sponsorship and other non-square metre revenue sources through market research, telephone contact, industry networking and client meetings
- Actively seek/ research and generate new leads across the sector
- On-site account management to achieve high exhibitor satisfaction levels
- Customer retention
- Once new customers have been built you need to account manage achieve high exhibitor satisfaction levels
- Ensuring adherence with exhibitor satisfaction guidelines
- Securing feedback to be assessed on improvement strategies, and building relationships further
Reporting
- Data capture of sales activities/calls and updating the CRM
- Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc.
- Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking
- Awareness and understanding of floor plan optimization
- Effective communication with other internal departments including operations, marketing, finance to maximize client experience.
- Perform any other duties commensurate with the grade and level of responsibility.
Job Requirements
Minimum Education Level:
- Educated to degree level or equivalent
Background Knowledge, Skills & Experience:
Essential
- Experience in sales and used to working towards targets
- Highly driven and self-motivated
- Computer literate and proficient in the use of commonly used business software
- Effective verbal and written English communication skills
- Effective verbal and written Arabic communication skills
- Strong interpersonal skills
- Attention to detail
- Numerate
Desirable
- Awareness of exhibition industry
- Tele-sales, media-sales
- Relevant industry knowledge ideal