Logistics Manager

Job Description:

• Develop and execute logistics and distribution strategies aligned with company objectives.
• Lead, monitor, and optimize all inbound and outbound logistics operations.
• Ensure timely dispatch and delivery of products across retail, wholesale, and service center channels.
• Oversee inventory movement, order fulfillment, and reverse logistics processes.
• Manage Third-Party Logistics (3PL) providers, transport contracts, and distribution center operations.
• Coordinate with procurement, sales, and customer service to align supply and demand.
• Ensure documentation accuracy for all logistics and transport activities.

Operations Management:

• Supervise warehouse, fleet, and logistics operations ensuring daily operational efficiency.
• Implement routing, scheduling, and tracking systems to optimize delivery performance.
• Maintain optimal stock levels at all distribution points.
• Utilize WMS, TMS, and ERP systems for real-time logistics visibility.
• Conduct regular operational audits and drive continuous improvement.

Financial Performance:

• Develop and manage the logistics and distribution budget.
• Control and reduce logistics costs per unit delivered.
• Monitor transportation and warehousing cost KPIs and optimize carrier/3PL contracts.
• Evaluate cost-benefit for in-house vs outsourced logistics models.
• Maximize resource utilization to enhance overall cost-effectiveness.

Team Leadership:

• Lead and develop a high-performance logistics and warehouse team.
• Set clear performance objectives and evaluate team productivity.
• Conduct training on safety, handling, systems use, and process improvement.
• Foster a culture of accountability, safety, and service excellence.
• Support succession planning and talent development.

Compliance & Standards:

• Ensure full compliance with all transport, customs, and warehousing regulations.
• Monitor adherence to safety and quality control standards.
• Maintain updated SOPs and implement Standard Quality System or equivalent best practices.
• Ensure all documents (invoices, customs, shipping, inventory) are complete and accurate.
• Conduct internal compliance audits and manage external inspections.

Relationship Management:

• Develop strong relationships with freight forwarders, customs authority, and logistics providers.
• Coordinate effectively with suppliers, retailers, and internal departments.
• Resolve delivery issues, delays, and service complaints efficiently.
• Negotiate service contracts and monitor SLA performance with 3PL partners