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Job Description
- Develop and implement comprehensive e-commerce strategies tailored to company brands aligning with the overarching business objectives.
- Oversee digital marketing campaigns, SEO, and platform enhancement for optimized customer engagement.
- Collaborate with cross-functional teams to align e-commerce initiatives with corporate strategies.
- Oversee website management, product listings, payment integrations, and logistics coordination.
- Regularly analyze sales performance, consumer behavior, and market trends to refine strategies.
- Work with suppliers and distributors for timely stock replenishment and delivery to customers.
- Ensure intuitive user interfaces, secure transactions, and exceptional post-purchase services across platforms.
- Implement mechanisms to gather and act on customer feedback for continuous improvement.
- Lead a team of e-commerce professionals, offering guidance, training, and performance appraisals.
- Foster a culture of innovation within the e-commerce team.
Job Requirements
- Bachelor’s degree in Business Administration, Marketing, or Information Technology. A master’s degree is preferred.
- Minimum of 8 - 10 years in e-commerce management or digital marketing, including at least 3 years in a leadership role.
- Experience in retail, FMCG, or food services, particularly multi-brand management.
- Excellent Communication Skills.
- Excellent Leadership skills
- Strong analytical skills to interpret data and trends for informed decision-making.
