E-commerce Operations Supervisor...

OPPO Egypt -
Nasr City, Cairo

E-commerce Operations Supervisor – Egypt Market

OPPO Egypt -
Nasr City, Cairoposted 1 day ago

28Applicants for1 open position

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Responsible for daily operations of the official online store and marketplace stores (Amazon, Noon, Jumia, etc.), ensuring smooth order processing, fulfillment, and after-sales service.
Develop and implement e-commerce operation strategies to improve store performance, conversion rate, and customer satisfaction
Coordinate promotional campaigns (e.g., Back-to-School, Ramadan, Black Friday), including product selection, pricing strategy, and campaign execution.
Manage store content and product pages (banners, product descriptions, SEO optimization) to ensure accuracy and attractiveness.
Monitor sales data, traffic, and customer behavior; provide analysis and reports to support decision-making.
Collaborate with logistics, finance, and marketing teams to ensure efficient cross-department workflow.
Maintain relationships with platform account managers and third-party service providers to maximize platform resources. Supervise a small operations team, provide training and performance guidance.

Bachelor’s degree or above in E-commerce, Marketing, Business, or related fields.
Minimum 3 years of experience in e-commerce operations, preferably with marketplace management experience in Egypt (Amazon, Noon, Jumia).
Familiar with local consumer behavior and seasonal promotions in Egypt.
Strong data analysis skills, able to interpret sales trends and propose actionable strategies.
Good communication and coordination skills, both internally and with external partners.
Fluent in English; Chinese language proficiency is a strong plus.
Preferred: Experience working in electronics, 3c.Team leadership or supervisory experience.
Proficient in MS Office and data analysis tools