IT Operations Specialist
Giza, EgyptPosted 4 years ago136Applicants for1 open position
- 24Viewed
- 11In Consideration
- 0Not Selected
Job Details
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Job Description
Main responsibilities:
- Overseeing network infrastructure and systems functionality
- Being responsible for device and password management
- Maintain and optimize local company networks and servers
- Be responsible for device and password management
- Oversee data backup and system security operations (e.g. user authorization, firewalls)
- Manage installations, upgrades and configurations of hardware and software
- Resolve issues escalated by Contact Center and different reported Channels
- Provide support and guidance to stakeholders via help desk
- Provide 1st level of Support.
- Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
- Develop IT policies and practices
Job Requirements
Skills and Requirements:
- 3-5 Years Relevant experience as IT Operations
- Very good command of English language speaking and writing.
- Experience with system installation, configuration, and analysis
- Thorough knowledge of networks and cloud computing
- Organizational skills
- Ability to manage multiple projects
- Outstanding communication skills
- Problem-solving aptitude
- BSc/BA in Computer Science, IT, or relevant field
