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Job Description
- Ensuring the smooth operation of business processes and maximizing profitability while minimizing time for the Integrated Scientific Group.
- Communicating with senior management to develop and implement business workflow strategies that align with the goals and principles of the Integrated Scientific Group.
- Developing annual plans for operations management in accordance with the group's strategic and financial plans, and executing them.
- Monitoring and analyzing sales performance, identifying areas for improvement, and implementing corrective measures when necessary.
- Participating in the development of sales and marketing strategies to increase business volume and achieve revenue goals, as well as analyzing sales performance and guiding the team to achieve desired results.
- Supervising sales operations and workflows to increase efficiency and effectiveness in order processing, inventory management, and timely delivery.
- Supervising the efficiency of interdepartmental communication procedures in line with organizational objectives and providing suggestions for improvements.
- Planning and monitoring daily workflows to ensure professional work without obstacles.
- Monitoring tender procedures and overseeing their proper implementation within the specified timeframe.
- Supervising the negotiation, execution, and management of contracts with clients and business partners, ensuring compliance with contract terms and coordinating the resolution of any arising issues.
- Participating in the development of pricing strategies in coordination with industrial cost management and providing input under the supervision of senior management.
- Collaborating with various departments within the group to manage the business process and identify opportunities for developing new products or improvements.
- Maintaining strong relationships with key clients, identifying customer needs, addressing inquiries and concerns, and ensuring exceptional customer service.
- Establishing performance metrics and key indicators to monitor operational performance, identifying areas for improvement, and monitoring financial metrics to assess business process effectiveness.
- Preparing regular reports and presentations for senior management, highlighting performance trends, risks, and opportunities.
- Ensuring compliance with relevant laws, regulations, and industry standards, as well as identifying and mitigating potential risks associated with business operations.
- Staying informed about industry trends, market directions, and emerging technologies that can enhance business performance.
- Supervising the development of business processes and achieving efficiency and quality, analyzing supply chains, managing production, and improving workflows.
- Participating in the development of operational budgets, expense planning, and achieving targeted profitability set by senior management.
- Supervising the implementation of quality assurance best practices and monitoring process performance to ensure the delivery of high-quality products and services.
- Planning and monitoring daily workflows to ensure professional work without obstacles.
- Reviewing internal audit reports and reports from regulatory authorities related to management activities, developing corrective action plans, and monitoring the resolution of problems and observations to prevent recurrence.
- Preparing periodic technical reports on workflow, achievements, and activities, and addressing work obstacles.
Job Requirements
- Proven work experience as an Operations Associate or similar role
- Excellent communication and listening skills
- Ability to work under pressure
- Strong computer proficiency
- Experience with inventory management, database, or similar software is beneficial
- Relevant training and/or certifications as an Operations Associate
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