E-Commerce Specialist

Scarfina Cairo

60
Applicants for
1 open position
56
Viewed
15
In Consideration
41
Not Selected
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job

Our E-Commerce Specialist will be a key contributor to growing our business and will be responsible of the Platforms .

  • Detailed Content Creation & Listing , maintenance and improvement of product listings on the various marketplaces (title, description, images, prices, product description, etc.)
  • Set new purchasing orders based on data analyzing for historical data and identify new rising products.
  • Perform extensive research on items to be posted and determine the best possible price.
  • Managing the development of new e-commerce platform

Order Fulfillment:

  • Follow up on a daily basis all sales activities through platform.
  • Logistics (Order Fulfillment and tracking international orders )
  • Handling all stock shipping, scheduling and ensuring all orders are shipped within their handling times.
  • Coordinate with shipping carriers to ensure safe delivery of all packages.
  • Handling all damage/loss claims and following up on them in a timely manner
  • Handling ( new shipment receiving , cycle count, internal stock replenishment, inventory visual management and order processing.)

Customer Service:

  • Coordinating and responding to user feedback and product reviews.
  • Handling all phone and email customer support in a timely manner.
  • Demonstrates a sense of urgency and dedication to exceed customer expectations and earn loyalty through accuracy, efficiency, courtesy and knowledge.
  • Following up on all orders with customers in real time.
  • Sending Shipping notifications in real time to customers after all orders are finalized.
  • Keep an updated e-commerce environment through research and development that improve marketing and sales strategies and achievements.

General:

  • Additional tasks as assigned
  • editing and creating new product submission spreadsheets, maintaining current spreadsheets and records, data-entry, and other office duties as assigned including special projects (editing and creating page layouts and simple designs).
Job Requirements
  • E-Commerce experience or Online Sales is a must
  • Critical thinker and problem-solving skills.
  • Familiarity with web design and publishing.
  • Know how manage schedule publishing on multiple channels on social media for many users at once using tools like ( Hootsuite, buffer )
  • Worked in E-commerce field is a plus
  • Understanding of SEO and web traffic metrics.
  • Good understanding of social media KPIs.
  • Excellent multitasking skills.
  • Experience with doing audience and buyer persona research.
  • Using social media for brand awareness and impressions.
  • You have the ability to multitask, set priorities, and manage time effectively
  • You have an excellent command of English language .
  • You are target oriented.
  • You are able to work on multiple platforms and software solutions concurrently
  • Very Good Internet and research skills.
  • Very Good computer skills (especially Excel)
About this Company

Scarfina is a Textile & Fashion company

See all Careers and Jobs at Scarfina