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Job Description
- Manage portfolio of accounts to achieve long-term success.
- Develops positive relationships with clients.
- Acts as the point of contact and handles customer's needs.
- provide solutions to customers in a timely manner.
- Coordinate cross functionally to ensure consistent service.
- Communicates with clients to ensure that all of their needs are understood and addressed.
- Builds strong client relationships to maintain old business and acquire new customers.
- Collaborates with various internal departments to ensure that they fulfill all customer requests.
- Acts as the client's representative in the company and ensures that briefs are developed and executed as per client's request.
Job Requirements
- Client Relationship Management: Build and maintain strong relationships with clients, acting as their primary point of contact.
- Campaign Oversight: Lead the development and execution of marketing campaigns, ensuring alignment with client goals.
- Team Coordination: Collaborate with creative, digital, and strategy teams to deliver projects on time and within budget.
- Performance Reporting: Provide clients with regular updates, analytics, and insights to demonstrate campaign effectiveness.
- Strategic Thinking: Ability to translate client objectives into actionable marketing strategies.
- Project Management: Skilled in juggling multiple accounts, timelines, and deliverables.
- Communication: Exceptional verbal and written communication for both internal teams and client-facing interactions.
- Analytical Ability: Comfortable interpreting campaign data and making data-driven recommendations.
- Degree: Bachelor’s in Marketing, Communications, Business, or a related field.
- Experience: Typically 3–5 years in account management within a marketing or advertising agency.