Potential Unit Manager

Job description

Company Description

MetLife, Inc. is a leading global financial services company that provides insurance, annuities, employee benefits, and asset management solutions for individual and institutional customers. The company is committed to navigating life’s changes alongside its customers by offering new, flexible products, simpler experiences, and a range of new services. MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East.

Role Description

This is a full-time, on-site role in Cairo, Egypt for a Sales Supervisor. Reporting to the Executive Manager, the Sales Supervisor will be responsible for managing and coaching a team of financial advisors to achieve sales targets and drive revenue growth. The Sales Supervisor will also develop relationships with key customers and provide exceptional customer service to maintain customer satisfaction. He/She will also need to:

• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operations.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching.
• Listen to team members' feedback and resolve any issues or conflicts.
• Recognize high performance and reward accomplishments.