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Job Description
Job Description
- Assemble and modify existing pieces of equipment to meet special needs
- Provide technical support to departmental team members throughout product implementation process.
- Analyze network data to determine network usage, disk space availability, or server function.
- Configure security settings or access permissions for groups or individuals.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Install and configure wireless networking equipment.
- Install network software, including security or firewall software.
- Install and repair network cables, including fiber optic cables.
- Perform routine maintenance or standard repairs to networking equipment and Back up network data
- Test computer software or hardware, using standard diagnostic testing equipment and procedures
- Troubleshoot network or connectivity problems for users or user groups.
- Provide telephone support related to networking or connectivity issues.
- Train users in procedures related to network applications software or related systems.
Job Requirements
Job Requirements
- Very good in English speaking
- Working knowledge of help desk software, databases, and remote control
- Strong client-facing and communication skills
- Customer service orientation
- BS degree in Information Technology, Computer Science, or equivalent
