IT Help Desk L3 - System Adminis...
Maadi, Cairo
IT Help Desk L3 - System Administrator
Maadi, Cairoposted 6 hours ago26Applicants for1 open position
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Job Details
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Job Description
- Provide Level 3 technical support for hardware, software, and network issues.
- Install, configure, and maintain servers, PCs, and other IT equipment.
- Manage user accounts, permissions, and access controls (Active Directory, Email, etc.).
- Monitor system performance and troubleshoot issues.
- Ensure security policies and backups are implemented and maintained.
- Support IT projects such as upgrades, migrations, and system improvements.
- Document processes, solutions, and system changes.
Job Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3 years of experience in IT Help Desk.
- Strong knowledge of Windows Server, Active Directory, and Office 365.
- Familiarity with networking (LAN, WAN, VPN, firewalls).
- Problem-solving skills and ability to work under pressure.
- Good communication and teamwork skills.
