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German Recruitment Team Leader

iSON Xperiences Egypt
Heliopolis, Cairo

German Recruitment Team Leader

Heliopolis, CairoPosted 21 days ago
6Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 1Not Selected

Job Details

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Job Description

Team Management

1. Maintain a predefined average headcount of recruitment specialists;

2. Coordinate new hires’ logistical and administrative set up;

3. Ensure team targets are aligned with client requisitions;

4. Coach team members to develop team performance;

5.Handle Recruitment Specialists’ requests and complaints.

Account Ownership

1. Participate in the process of new account launching;

2. Coordinate the fulfillment of account staffing shortage with other recruitment team;

3. Gather client feedback on iSON’s recruitment performance and quality;

4. Handle possible recruitment process gaps;

5. Communicate updates in candidates’ employment status

Other Tasks

1. Fill mid-level call center vacancies and entry to mid-level staff vacancies;

2. Ensure the progress of recruitment requisitions fulfillment.

Job Requirements

  • Fluency in German C1 is a must
  • Experience in BPO or Call Center is a Must
  • Minimum 2 to 3 years of Experience in German call center hiring & Minimum 6 Months in Managing a team before
  • Excellent in Microsoft Office Word/Powerpoint/ Excel 

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