Senior Business Excellence Specialist

Your responsibilities will encompass the following key areas:

Process Improvement & Optimization:

• Analyze and assess current business processes across departments to identify areas of improvement.
• Develop, implement, and monitor process improvement initiatives using methodologies such as Lean, Six Sigma, and Kaizen.
• Standardize and document processes to ensure consistency and operational excellence.

Performance Management & KPIs:

• Define and monitor performance metrics and KPIs to measure departmental and organizational efficiency.
• Support business units in setting targets and identifying gaps between actual and desired performance.
• Conduct root-cause analysis and provide actionable insights to management.

Quality & Compliance Management:

• Ensure compliance with internal policies and external standards (e.g., ISO, EFQM).
• Facilitate audits, assessments, and readiness for certifications.
• Recommend corrective actions and track implementation for continuous compliance.

Business Transformation Projects:

• Lead or support strategic transformation and change management projects.
• Collaborate with cross-functional teams to drive operational excellence initiatives.
• Contribute to innovation and digitization projects that enhance business efficiency.

Training & Knowledge Sharing:

• Promote a culture of excellence and continuous improvement across the organization.
• Provide training and workshops to employees on business excellence tools and frameworks.
• Support knowledge management and internal best practice sharing.

Data Analysis & Reporting:

• Collect, analyze, and interpret data related to operational performance.
• Develop dashboards and reports to communicate progress and opportunities to senior leadership.
• Present business insights and strategic recommendations based on findings.