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Job Description
- Install, configure, and maintain computer systems, HW/SW, networks, printers, and scanners.
- Manage Engine operations and ticket handling.
- Resolves Manage Engine tickets and updates to users.
- Respond promptly to service issues and requests.
- Providing technical support across the company in person, over the phone, or remotely.
- Setting up accounts for new users.
- Testing new technology and policies with users.
Job Requirements
- Minimum one year of experience in IT support.
- Experience with a variety of operating systems and software applications.
- Good communication and documentation skills.
- Proficient with Microsoft Office Suite (Word, Excel, PowerPoint & Outlook).
