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Operation Manager/ Tourism Manag...

Travglobe
New Cairo, Cairo

Operation Manager/ Tourism Manager

New Cairo, CairoPosted 8 days ago
112Applicants for1 open position
  • 9Viewed
  • 2In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Assist in hiring the required staff for the organization.
  • Assist in Handling training for new employees.
  • Implement and improve the operation strategy  in order to get the most efficient results and workloads for both staff and clients.
  • Motivates team members and assesses performance using KPIS and regular reporting.
  • Submit monthly report to the top management with the performance of the team.
  • Provide daily / weekly updates with the progress of the department.
  • Supervise and coordinate regularly between the accounting department and the operation to  make sure all the data are filed properly on the system.
  • Revise and follow up on the quotations, proposals, and contracts from Travel specialists prior to sending to clients.
  • Supervise on maintaining the best Customer service quality, including interacting with customers, answering customer inquiries, and effectively handling customer complaints
  • Represent the company at industry events, conferences and trade shows when required.
  • Travel with group trips abroad in order to handle the operation on the ground.
  • Assist in Outdoor sales visits to potential leads in order to attract new business.

Job Requirements

  • 10+ years of work experience in Tourism industry.
  • 5+ years of work experience in Groups operations.
  • Maximum Age is 50 years old
  • Very Good Management and sales skills.
  • Very Good English Language Level (writing & Speaking).
  • Knowledge of leisure destinations outside Egypt.
  • Flexible to travel abroad to handle Group trips.
  • Very Good expertise in Microsoft Outlook and Office programs.
  • Excellent communication skills.
  • Excellent time management skills.
  • Presentable appearance
  • Ability to work under pressure.
  • Excellent time management skills and excellent customer focus attitude.

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JobsOperations/ManagementOperation Manager/ Tourism Manager