Inbound Tourism Manager
Dokki, Giza
Job Details
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Job Description
- Oversee and manage all inbound tourism operations, ensuring seamless travel experiences for international clients.
- Develop, implement, and optimize tour packages tailored to diverse customer segments and market trends.
- Coordinate with local suppliers, hotels, transport providers, and guides to secure the best services and rates.
- Monitor and evaluate customer feedback to continuously improve service quality and client satisfaction.
- Lead, mentor, and support a team of tourism professionals to achieve operational excellence.
- Establish and maintain strong relationships with international travel agencies and partners.
- Ensure compliance with all relevant regulations, health and safety standards, and company policies.
- Analyze market trends and competitor offerings to identify new business opportunities.
- Prepare and manage budgets, forecasts, and financial reports for inbound tourism activities.
- Handle escalated customer issues and resolve them promptly to uphold the company’s reputation.
Job Requirements
- Minimum of 10 years of experience in inbound tourism management or a related field.
- Proven ability to manage and coordinate multiple projects simultaneously.
- Strong organizational and leadership skills with a keen attention to detail.
- Excellent communication and negotiation abilities.
- Demonstrated experience in building and maintaining supplier and partner relationships.
- Ability to analyze data and market trends to inform decision-making.
- Customer-focused mindset with a passion for delivering outstanding service.
- Proficiency in relevant travel management software and office applications.
- Ability to work effectively in an on-site, fast-paced environment.
- Flexibility to adapt to changing priorities and travel industry dynamics.
