Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Order Processing: Manage the processing of orders, ensuring timely and accurate entry of data into the system, and following up with logistics and production teams to ensure delivery deadlines are met.
- Customer Communication: Act as a liaison between the sales team and customers, providing information about products, prices, and availability. Respond promptly to customer inquiries via phone, email, or in-person.
- Sales Support: Prepare quotations, sales contracts, and other sales documents. Assist with sales presentations, proposals, and coordinate meetings and product demonstrations.
- Data Management: Maintain sales records, customer information, and inventory data. Generate sales reports, monitor sales metrics, and track key performance indicators (KPIs).
- Team Coordination: Coordinate sales team schedules, travel arrangements, and meetings. Ensure all sales team members have the necessary materials and information to perform their duties effectively.
- Marketing Support: Assist with the preparation of marketing materials, including brochures, presentations, and social media content. Coordinate promotional events and campaigns.
- Feedback Collection: Gather feedback from customers to improve product offerings and service quality. Report customer complaints and issues to the sales and management teams.
- Administrative Tasks: Perform general administrative tasks such as filing, scheduling, and managing correspondence. Provide support with office management tasks when needed.
Job Requirements
- Proven experience in sales support, coordination, or a related field.
- Strong organizational, multitasking, and time management skills.
- Excellent communication and interpersonal skills.
- Proficient in MS Office (Word, Excel, PowerPoint) and familiarity with CRM software.
- Attention to detail and ability to handle sensitive information confidentially.