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Account Manager (Marketing Agenc...

Pioneers Now
Heliopolis, Cairo

Account Manager (Marketing Agency)

Heliopolis, CairoPosted 17 days ago
23Applicants for2 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

Pioneers Now Inc. is a hyper growing marketing agency considered to be one of the fastest growing digital marketing agency in MENA region. We are hiring a talented Account Manager to join our team. If you're excited to be part of a winning team, PioneersNow Inc, is a great place to grow your career. You'll be glad you applied to PioneersNow Inc 

  • Manages a portfolio of accounts to achieve long-term success.
  • Develops positive relationships with clients.
  • Acts as the point of contact and handle customers’ individual needs.
  • Resolves conflicts and provide solutions to customers in a timely manner.
  • Suggests actions to improve and Identifies opportunities to grow business with existing clients.
  • Makes sure clients receive requested services in a timely fashion.
  • Coordinate with staff members working on the same account to ensure consistent service.
  • Services multiple clients concurrently, often meeting deadlines.
  • Communicates with clients to ensure that all of their needs are understood and addressed.
  • Builds strong client relationships to maintain old business and acquire new customers.
  • Collaborates with various internal departments to ensure that they fulfill all customer requests.
  • Resolves complaints and keeping track of all processes that pertain to the client's desires.
  • Acts as the client's representative in the company to ensure that their demands are met with a focus on improving the customer experience.
  • Note: You’re not responsible to bring in new clients (this is not a sales position). You are responsible to keep and grow your clients with Remarkable Client Experiences, Remarkable Excellence.

Job Requirements

  • Excellent communication skills
  • Excellent communication and negotiation skills
  • Bachelor degree
  • Presentable
  • Understanding of sales performance metrics
  • Excellent listening, negotiation and presentation abilities
  • Keen attention to detail and adherence to deadlines
  • Excellent command of English.
  • Experience in delivering client-focused solutions based on customer needs
  • Strong verbal and written communication skills
  • An ability to deliver projects and answer inquiries on time
  • Excellent presentation skills
  • Males Only

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