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Job Description
Company Description
Asten College is a comprehensive British education provider that integrates digital technology, values-based learning, and innovative enquiry. The academic programme focuses on cross-curricular approaches and advanced research-based skills to promote lifelong learning and the pursuit of discovery. By graduation, students will be equipped to meet the challenges of the real world.
Job Description
- Greet and assist visitors, students, parents, and staff in a professional and courteous manner.
- Manage incoming phone calls, emails, and inquiries, directing them to the appropriate departments.
- Maintain the front desk area, ensuring it is organized, welcoming, and presentable at all times.
- Handle student attendance records and visitor logs with accuracy and confidentiality.
- Coordinate appointments, meetings, and schedules for school administrators and staff.
- Distribute mail, packages, and internal communications efficiently.
- Support administrative tasks such as filing, data entry, and document management.
- Assist with event coordination and logistics for school functions and activities.
- Enforce school security protocols, including visitor sign-in and identification procedures.
- Provide general information about school policies, programs, and services to visitors and callers.
Job Requirements
- Bachelor’s degree in administration, or a related field.
- 1-5 years of experience in a front desk, receptionist, or administrative support role.
- Excellent verbal and written communication skills in English
- Strong organizational and multitasking abilities in a fast-paced environment.
- Professional appearance and demeanor with a customer-service orientation.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
- Ability to handle sensitive information with discretion and confidentiality.
- Strong interpersonal skills and the ability to interact effectively with diverse stakeholders.
- Attention to detail and a proactive approach to problem-solving.
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