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Admissions and Parent Experience...

TES FE News
Dubai, United Arab Emirates
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Admissions and Parent Experience Manager

Dubai, United Arab EmiratesPosted 10 minutes ago
1 open position
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Job Description

Recruitment Initiatives

Lead and organise school tours (virtual and in-person), Open Day events, and external recruitment activities.
Ensure a seamless experience for walk in families and prospective students, promoting the school’s strengths.
Analyse enrolment data to optimise recruitment strategies and improve conversion rates.
Proactively monitor the admissions pipeline to identify opportunities and expedite the application process.

Retention and Community Engagement

Coordinate and attend events aimed at strengthening relationships between the school and its families.
Manage and contribute to social media efforts to align with recruitment, retention, and engagement goals.
Gather and analyse feedback from parents to continuously enhance the admissions and parent experience.

Partnerships and Stakeholder Management

Develop and maintain relationships with nurseries and educational partners to support recruitment.
Oversee the Parent Ambassador program, engaging parents to promote the school and assist with events.
Ensure positive relationships with external stakeholders, including regulatory bodies.

Student Registration and Compliance

Ensure timely and accurate student registration in line with ADEK and Ministry of Education regulations.
Manage compliance documentation and oversee audits to ensure adherence to all standards.

Team Collaboration and Development

Mentor and guide junior admissions staff, promoting best practices and a positive team culture.
Work closely with the Marketing and Academic teams to support the school’s marketing plan and admissions strategies.

Administrative and Operational Support

Manage communication with prospective and current families, ensuring professional and timely responses.
Utilise internal systems for effective student information management.
Oversee the student leaver process, conducting exit interviews and ensuring smooth transitions.
Qualifications
Bachelor’s Degree in Business or a related field.
Minimum 3 years of experience in admissions, customer service, or a related field, with a track record of success in a target-driven environment.
Successful Candidates Will Have
Strong leadership, communication, and interpersonal skills.
Proficiency in data management, analysis, and Microsoft Office.
Knowledge of marketing principles and experience working cross-functionally.
Ability to work in a fast-paced environment and meet demanding activity targets.
Excellent customer service skills and attention to detail.
Proficiency in English is essential.
In Return We Offer
Competitive salary commensurate with experience
Annual flight ticket
World class medical & healthcare benefits (subject to status)
End of service gratuity, as per labour law
You will be part of a collaborative and forward-thinking team, committed to delivering exceptional experiences for our students and their families.

You’ll have the opportunity to make a real impact in a key leadership role while working in a supportive and inclusive environment.
How To Apply
If you are passionate about education, possess strong leadership skills, and thrive in a fast-paced and dynamic environment, we would love to hear from you!
To support your application, please include your current, up-to-date CV.
The school reserves the right to interview and appoint strong candidates before the official closing date, and therefore we would encourage candidates to apply early in the process.
Cognita and the Repton Family of Schools is committed to safeguarding the welfare of children and young people and expects the same from its employees.

All new staff will be subject to detailed and enhanced pre-employment clearance, including identity checks, criminal background checks for all countries lived in, qualification checks, employment checks to include an exploration of any gaps in employment, and satisfactory reference checks for all employment in the last 5 years.


Job Requirements

Candidates should have a Bachelor’s Degree in Business or a related field and a minimum of 3 years of experience in admissions, customer service, or a related field.

Strong leadership, communication, and interpersonal skills are essential, along with proficiency in data management and analysis.

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