Job responsibilitiesBoutique ManagerReports to: Area ManagerResponsible for: Sales TeamGeneral Purpose Of Position:To be fully accountable for the boutique profit plan and operation through leading the team to deliver sales, excellent customer service and retail standards. Underpinning this is the ability to promote company values, leading the team to live them and exceed individual and boutiques KPI’s.Develop our Global Sales and optimize profitabilitySecure the Team, develop and retain the best competenciesCommunicate with Head Office and share best practices with key Retail partnersPrepare the Team for the Future and study ability of building strategyDemonstrate the six Dior values & the LVMH values on a consistent basisTasks And Responsibilities:Commercial Performance and Team Management:Responsible for achievement of annual sales goalsAbility to effectively manage a sales force to achieve sales goalsProvide and inspire outstanding service to our customersOversee assigning of monthly sales goals to associatesRegularly review development against the objectives and ensure development plans are followed through, updated and kept currentReview status of sales associates’ clientele development, Oversee preparation of merchandise placement and displays Campaigns, Stocks (Business) and the local marketConstantly scans the retail space to spot what is and isn’t working – and responds accordinglyConduct regular management meetings to review performance, operations, and employee relations issues, and to discuss strategy with management teamOversee the process of staffing and scheduling of associates, and ensure compliance with payroll budgets Partner with HR to oversee recruitment and hiring of Boutique staffConduct orientation, train, coach, and manage all employees in execution of daily tasks and to maximize sales including completion of all reviews and performance assessment proceduresClientele Service And Management :Coordinate and actively participate in in-store presentations, trunk shows, contests, and all involved tasks.Develop Customer database through optimizing Capture Rate for each sale Enhance customer Sales serviceTo train, motivate and drive the team to exceed customer expectations – clientailling Organize and coordinate events with Corporate Office to increase traffic in the StoreTrain the Team on After-sale to develop their own databaseProduct And Stock Management :Provide accurate report, feedback and recommendations to the Buying TeamCoordinate seasonal Product Trainings and Product LaunchesMeet Target Stocks rotations and sell-throughOptimize the organization of the stocksAllocate the stocks according to needsMinimize stock losses ProfileSkills And Competencies:OrganizationAbility To:effectively manage a multi-store network of luxury boutiques and leased propertiesunderstand and apply all company policies and proceduresUnderstand and apply all Human Resources Directives relating to progressive discipline, investigations, and documentation.operate all equipment necessary to perform the job ManagementAbility To:develop, motivate, and train management team, build relationships, utilize skills of workforce most appropriately recruit according to Dior standardseffectively delegate tasks and follow-up with field managersmaintain a fair, consistent set of standards as they apply to work force adjust priorities and manage time wisely in a fast-paced environment maintain records and documentation pertaining to work force communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide guidance to all employees Strong interpersonal, communication, organization and follow-up skills Retail Knowledge